Healwell 24 in Mumbai Verified listing

Diagnostic services have emerged as one of the fastest-growing services in India, especially diagnostic or lab at-home services.  Mumbai being the hub for new technologies has well adapted the idea of diagnostic services on digital platforms.

Diagnostic test or better known as lab test has been playing a crucial part in the diagnosis and treatment of diseases. More than 70% of doctors’ diagnosis decision depends on the lab test results. Better diagnosis of underlying diseases enables access to early treatment leading to improved outcomes. Lab test reports also play a key factor in keeping a check on the status of treatment outcome as well as ruling out any scope of side-effects or reactions that may worsen the current medical condition or introduce a new condition.

Lab tests at home have been part of the Indian healthcare system for long, but the service was not digital. Back then in case you want to get your diagnostic tests done you either need to visit the diagnostic laboratories or clinics for sample collection or in case you are a regular visitor of any specific diagnostic clinic or the labs available in your nearby area, you could call them up for getting sample collected from home for lab tests. But for those who have very limited access to healthcare services, they had to travel all the way to get the tests done and then wait for results. Getting lab tests done was as tough as getting doctor consultation.

Due to the increased demand for diagnostic labs, multiple labs have opened up in providing the diagnostic services, but still the question lies in quality. According to a study 2020, only 1% of total diagnostic centres available in India are NABL accredited and Mumbai comes in the top 3 major cities having a higher number of NABL Accredited labs.

Telehealth platforms providing lab test at home service in Mumbai are influencing Mumbaikars to a greater extent. The ease of using the platform, booking a lab test from reliable NABL accredited labs, sample collection from home, etc., are some of the attractive features that are adding value to Mumbaikar’s busy schedule or to people who are unable to travel.